Exit interviews can a difficult parts of volunteer management and as a result, some organisations choose not to use them. But they can also give you important insights into why staff or volunteers are leaving your organisation, insights which can help you to improve your volunteer retention and management practices.
So if your organisation has been neglecting to do exit interviews it is time to reconsider their importance and embrace the opportunities they provide your organisation. An exit interview provides an opportunity to gather valuable feedback which can help your organisation.
A simple checklist/template will ensure the exit interview process consistent and easy to complete. Exit interviews may be conducted in person or over the phone. Below is a sample exit interview template which can be adapted for your organisation
Download Exit Interview Template
